Privacy Policy

Last updated: June 2, 2026

This Privacy Policy explains how pngdesign.store (“we,” “us,” “our,” or the “Site”) gathers, uses, and shares your personal information when you visit pngdesign.store, use our services, make a purchase, or otherwise communicate with us (together, the “Services”). In this policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a visitor to our website, or any other individual whose information we have collected.

Please take the time to read this policy. By accessing or using any part of the Services, you consent to the collection, use, and sharing of your information as outlined here. If you do not agree with this policy, please do not use the Services.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in how we operate, or for legal, regulatory, or other operational reasons. When we do, we will post the updated version on the Site, revise the “Last updated” date above, and take any further action required by law.

How and Why We Collect Your Information

In order to run the Services, we collect personal information about you from several sources, described below. Exactly what we collect depends on how you interact with us. Beyond the specific purposes listed in this policy, we may also use the information we hold to communicate with you, to maintain and improve the Services, to meet our legal obligations, to enforce our terms, and to protect our business, our rights, and the rights of our users and others.

What We Collect

When we refer to “personal information,” we mean any information that identifies you, relates to you, or can reasonably be linked to you. The categories we collect are described below.

Information You Give Us Directly

This may include:

Contact details such as your name, address, phone number, and email.
Order details such as your name, billing address, payment confirmation, email, and phone number.
Account details such as your username, password, security questions, and other information used to keep your account secure.
Support details such as anything you choose to share when you message us or contact customer support.

Certain features may require you to provide some of this information. You can choose not to, but that may prevent you from using those particular features.

Information We Collect Automatically

When you use the Services, we may automatically collect information about how you interact with them (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data can include details about your device, your browser, your network connection, your IP address, and your general activity on the Site.

Information We Receive from Third Parties

We may also obtain information about you from outside sources, such as:

Service providers and vendors that help operate our Site and Services, including our e-commerce platform provider. (If you use Shopify or another named platform, you can name it here.)
Payment processors, who collect payment details (such as card or bank information and billing address) so they can process your payments and we can fulfill your orders.

When you visit the Site, open or click our emails, or interact with our ads, we and our partners may automatically collect information using tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies. Any information we receive from third parties is handled according to this policy. See also “Third-Party Sites and Links” below.

How We Use Your Information

Providing the Services. We use your information to deliver the Services and fulfill our agreement with you — processing payments, completing orders, sending you account and transaction notifications, managing your account, and handling related functions.
Marketing and advertising. We may use your information to send promotional messages by email, text, or mail, and to show you relevant ads, including tailoring what you see on our Site and elsewhere.
Security and fraud prevention. We use your information to detect, investigate, and act on possible fraudulent, illegal, or harmful activity. If you create an account, you are responsible for keeping your login details safe — please don’t share them, and contact us right away if you think your account has been compromised.
Support and improvement. We use your information to respond to your questions, provide customer support, and improve the Services, which is in our legitimate interest in serving you well and maintaining our relationship with you.

Cookies

Like most websites, we use Cookies. We use them to operate and improve the Site (for example, remembering your preferences), to run analytics and understand how the Services are used, and to help us and our partners tailor content and advertising on our Site and others.

Most browsers accept Cookies automatically, but you can adjust your browser settings to remove or block them. Keep in mind that doing so may affect your experience and cause some features to stop working properly. Blocking Cookies may also not fully prevent certain information sharing with our partners.

Our Site recognizes the Global Privacy Control (GPC) signal, which lets you opt out of certain uses and disclosures of your information. If you send us a GPC signal, we treat it as a valid opt-out request for sharing and targeted advertising on that browser or device, and we apply it to your account where we can associate the two. You can learn more at https://globalprivacycontrol.org/. Aside from GPC, we do not currently respond to other “Do Not Track” signals.

How We Share Your Information

In some situations we may share your personal information with third parties, consistent with this policy. These situations may include sharing:

With vendors and service providers who act on our behalf (for example, IT support, payment processing, analytics, customer support, cloud storage, and fulfillment).
With business and marketing partners who provide services or advertise to you, who will use your information under their own privacy notices.
When you ask us to or consent to it – for example, to fulfill an order, or through social media widgets and login integrations.
With our affiliates or others in our corporate group, in our legitimate interest in operating our business.
In connection with a business transaction (such as a merger or bankruptcy), to comply with the law (including responding to subpoenas and similar legal requests), to enforce our terms, and to protect our rights and the rights of our users and others.

Over the past 12 months, we may have disclosed the following categories of personal information for the purposes described above: identifiers and basic contact details; records covered by customer-records laws; commercial information such as order and support history; internet and network activity such as Usage Data; and geolocation data such as that derived from an IP address. Recipients may include vendors and service providers acting on our behalf, business and marketing partners, and our affiliates.

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

For advertising and marketing purposes, we may have “sold” or “shared” (as those terms are defined by applicable law) categories of information such as identifiers (name, email, phone), commercial information (records of products purchased), and Usage Data, with business and marketing partners.

Third-Party Sites and Links

Our Site may link to websites or platforms run by others. If you follow these links, we encourage you to review those sites’ privacy and security policies and terms. We are not responsible for, and do not guarantee, the privacy, security, accuracy, or reliability of third-party sites. Information you post in public or semi-public spaces, including third-party social platforms, may be visible to others. Linking to a site does not imply our endorsement of it.

Children’s Information

The Services are not intended for children, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has provided us with their information, please contact us using the details below to request deletion. As of the effective date of this policy, we have no actual knowledge of selling or sharing the personal information of anyone under 16.

Security and Data Retention

No security system is completely secure, and we cannot promise “perfect security.” Information sent to us may also be at risk while in transit, so we recommend you avoid sending sensitive information through insecure channels. How long we keep your information depends on factors such as whether we need it to maintain your account, deliver the Services, meet legal obligations, or resolve disputes.

Your Rights

Depending on where you live, you may have some or all of the rights below regarding your personal information. These rights are not absolute, may apply only in certain situations, and in some cases we may decline a request where the law permits.

Access / Know: request access to the personal information we hold about you and details about how we use and share it.
Delete: request that we delete personal information we hold about you.
Correct: request that we fix inaccurate information.
Portability: request a copy of your information or ask us to transfer it to a third party, with certain exceptions.
Restrict Processing: ask us to stop or limit how we process your information.
Withdraw Consent: where we rely on your consent, withdraw it at any time.
Appeal: appeal a decision if we decline your request.
Communication Preferences: opt out of promotional emails anytime using the unsubscribe link. We may still send non-promotional messages, such as those about your account or orders.

You can exercise these rights where indicated on our Site or by contacting us using the details below. We will not discriminate against you for doing so. We may need to verify your identity (for example, via your email or account details) before responding, and we will respond within the timeframe the law requires. You may use an authorized agent to make a request on your behalf, but we may ask for proof of authorization and may need to verify your identity directly.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. If you are not satisfied with our response, you may, depending on where you live, have the right to appeal or to file a complaint with your local data protection authority.

International Users

We may transfer, store, and process your information outside the country where you live, including by staff, service providers, and partners in those countries. Where we transfer information out of Europe, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses (or the UK equivalent), unless the destination country is recognized as providing adequate protection.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you’d like to exercise any of your rights, please reach us at:

Email: support@pngdesign.store